Hear from our Team Members

They’re responsible for keeping the airline running. From takeoff to touchdown, our team members represent our shared commitment to service, excellence and humanity. They’re proudly dedicated to our customers and to each other. Hear their stories and why they choose to work for the world’s largest airline.

Eight years ago, Kelly had her first job interview in English at American. Discover why she’s still here today.


Corporate Account Manager, Mid-Market Sales

Flexibility, growth and development are just some of the aspects Matt loves about his career. Watch the video to hear how he balances professional and personal goals.


Fleet Service Clerk

Before starting her gender transition over two decades ago, American played a significant role in Donna’s journey as a transsexual woman. Watch the video to hear how she brings her whole self to work every day.


Manager, IT Pride EBRG